The functional responsibilities of the collector in the banking industry
Market Customers of banks, insurance companies, telephone operators, retail chains, any other companies selling goods on credit. The collector can operate in either the bank or insurance company, and represent the interests of the bank on the part of the debt agency (Agency for debt collection) or a law firm, provider of collection services. The value of the dictionary "collector" - a tax collector, debt; collector. Distinguish «soft collection» and «hard collection». Soft collection - recovery of debts at an early stage (30 to 90 days from the date of occurrence of the debt). The collector makes contact with the customer - by phone, by using SMS, letter or e-mail, Recalling the obligation to repay the debts. Hard Collection - debt collection at a later stage (from 90 days). At this stage, before the collector seeks to encourage major debtors to the repayment of a loan before they will be classified as "bad debts." Actions may include both telephone c...